Please note that due to level 5 restrictions all of our retail stores EXCEPT Derry will be closed. Our Derry store remains open from 10.30 to 15.30 Monday to Saturday.
Our web store is operating as normal. Click and Collect orders are also available from our Abbey St, Blanchardstown, Derry and Letterkenny Stores.

Please note that due to level 5 restrictions all of our retail stores EXCEPT Derry will be closed. Our Derry store remains open from 10.30 to 15.30 Monday to Saturday.
Our web store is operating as normal. Click and Collect orders are also available from our Abbey St, Blanchardstown, Derry and Letterkenny Stores.

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Refunds

What are my refund options?

You can receive a refund to your original payment method.

When will I receive my refund?

For credit card/ Paypal refunds, we’ll begin issuing your refund once we’ve received notification that you have returned your item(s). Most banks will process the refund within 3-5 business days. We will send you a receipt of proof of refund to the supplied email address. 

Items must be in new condition to qualify for a refund (please do not assemble or modify the product in any way).

The few exceptions that cannot be returned include:

  • Clearance items
  • Personalised items
  • Items marked “non-returnable” (clearly indicated on the sale page before placing your order)
  • Gift certificates