Maintaining performance today is no longer simply about having an annual appraisal and telling employees "you must try harder". Research demonstrates that regular discussions about performance and providing feedback to the people you manage is a more effective way to motivate them and keep them on track. Distilled into this single, handy-sized volume are 50 tips, advice and techniques to help any manager become quickly skilled at regularly discussing performance, setting goals and objectives and providing the necessary feedback to ensure individuals and teams thrive in the company. Structured into five key parts, each of the 50 concise chapters also contains a practical exercise to help the reader understand and implement the concepts and ideas of this book.
Dawn Sillett is management trainer, coach and author. She works at all levels in organisations to improve people's performance.
A must read for anyone responsible for managing people's development. The practical advice found in The Feedback Book will give every readder the tools to motivate and develop their team every day.
- Luke Bozeat, Joint Managing Director, MediaCom
The Feedback Book is a useful, practical guide. I think someone who was new to managing people, or not confident and clear about what is expected of them in that capacity would find lots of useful tips and approaches in here.
- Neil Christie, Managing Director, Wieden + Kennedy
Feedback has become one of those areas of business, much like the dreaded networking, that we all know we should do more of, or work harder at, but frankly can't quite face it. So here's something we can all do something about: read The Feedback Book - practice, repeat. There, that wasn't so hard, was it?
Clear, compelling and concise, The Feedback Book has a wealth of accessible, practical and effective tips for everyone deailing with this potent but sometimes painful area of business-life and self-development - feedback!
- Jo Hagger, Learning Development Business Partner, Google